If you need to connect with resources in your community, but don’t know where to look, Pennsylvania 211 is a great place to start. From help with a utilities bill, to housing assistance, after-school programs for kids, and more, you can dial 211 or text your zip code to #898-211 to talk with a resource specialist for free.

County Assistance Offices

Available benefits and services include:
- Supplemental Nutrition Assistance Program (SNAP)
- Cash Assistance
- Health Care Coverage (Medical Assistance)
- Home Heating Assistance (LIHEAP)
- Family Planning Services
- Help with Child Care
- School Meals - Long-Term Living Services

Philadelphia County
Office Headquarters
801 Market Street
Philadelphia, PA 19107
Office Hours: 8am-5pm
Phone: 215-560-7226
FAX: 215-560-3214

Financial Relief

Rental Assistance

The US Department of Treasury recently launched a $25 billion Emergency Rental Assistance Program. Pennsylvania is expected to receive about $850 million in the form of Rental and Utility Assistance. Eligible local governments were given a deadline of January 12, 2021 to apply for the program. University City Housing Company is monitoring all information provided regarding how the new program will be implemented in Pennsylvania.  We look forward to working with our residents as soon as the agencies administering the program begin accepting applications.

Please continue to check here for updates. We will add more information as we receive it.

Unemployment Compensation

If you are unemployed or your hours have been reduced, apply for unemployment compensation IMMEDIATELY at uc.pa.gov.
You may be eligible for 39 weeks of payments.
Independent contractors and those who are self-employed are eligible for benefits.
Check uc.pa.gov for an application link specific to independent contractors and self-employed workers.

PIN & Determinations Information

New Claims:

- You will receive a Claim Confirmation Letter via U.S. Postal Service usually within 7-10 business days that will include your Personal Identification Number (PIN). You will be able to file for recent and missed weeks once your PIN arrives.
- You will receive your Notice of Financial Determination Letter via U.S. Postal Service usually within 10-15 business, but it could be longer.

Reopened Claims:

- Reopened claims must be manually processed.
- If the biweekly filing system tells you on your filing date that your weeks are inactive, try filing your biweekly claims one time each day until you are able to successfully file. Do NOT reopen your claim multiple times.
- If you opened a claim within the last twelve months, your PIN and Notice of Financial Determination were issued when you opened your original claim.

If you need to reset your PIN, email uchelp@pa.gov and include your full name and the last four digits of your social security number.

Check Claim Status Online

You can check your payment status at: https://www.paclaims.pa.gov/ucen/LoginClaimStatus.asp.

Payment Funds Schedule

If you file your biweekly claim on:
Sunday = funds available by Tuesday
Monday - funds available by Wednesday
Tuesday = funds available by Thursday
Wednesday = funds available on Friday
Thursday = funds available on the following Monday
Friday = funds available on the following Tuesday
Saturday = funds available on the following Tuesday

Note: Payments may be delayed if there is an eligibility issue that must be resolved before payment can be made.

The following changes to unemployment have been made to help Pennsylvanians during the COVID-19 pandemic:

  • The waiting week is suspended. Previously, claimants were not eligible for benefits during their first week of unemployment (the “waiting week”). This has been suspended; eligible claimants may receive benefits for the first week that they are unemployed.
  • Work search and work registration requirements are temporarily waived. Claimants are not required to prove they have applied or searched for a new job to maintain their benefits. Claimants are also not required to register with PACareerLink.gov.
  • People who exhaust their regular Unemployment Compensation and federal Pandemic Emergency Unemployment Compensation can now qualify for 13 additional weeks of payments through the state’s Unemployment Compensation Extended Benefits program.
In addition to regular state Unemployment Compensation benefits, which provide roughly half of an individual’s full-time weekly income up to $572 per week, the federal CARES Act expanded UC benefits through several new programs. These programs were renewed by the second stimulus package and will run until the week ending March 13, 2021.
  • Pandemic Unemployment Assistance (PUA) expands benefits to gig-economy workers, independent contractors, and self-employed individuals who are otherwise ineligible for unemployment.
  • Pandemic Emergency Unemployment Compensation (PEUC) provides an additional 13 weeks of UC benefits to individuals who exhaust their regular 26 weeks of benefits, for a total of 39 weeks of coverage.
  • Everyone receiving unemployment compensation benefits under any program will receive a $300 per week subsidy.  This subsidy is in addition to regular benefits and applies to weeks beginning January 2, 2021.

Grants – Nonprofits, Individuals, Small Businesses


Small Business Administration (SBA) Disaster Assistance


Additional Resources

- Savi - https://crisishelp.bysavi.com

Credit Cards

If you have seen a reduction in pay due to COVID-19 and are struggling to make your credit card or loan payments, contact your lender right away. Regulatory agencies have encouraged financial institutions to work with customers impacted by the coronavirus. For guidance, visit the Consumer Financial Protection Bureau or contact a credit counselor near you.

Food Cupboard/Pantry

Who can get food from a food bank or pantry?
Persons who are out of work without pay are eligible to receive food from a food bank or food pantry in Pennsylvania, including:
- Service workers who are unable to get shifts
- Hourly wage employees of non-essential businesses that have closed

You will be asked to provide verbal confirmation of your need as well as your household size and weekly income level as of the day you go to receive food.

Find food assistance resources near you.

Early Learning Resource Centers

Early Learning Resource Centers (ELRCs) are the hub of child care information in your area. ELRCs provide you and your family with information on quality child care and personalized child care referrals to child care providers based on your specific needs or preferences. ELRCs also administer the Child Care Works subsidized child care program (helping low income families pay their child care fees).

Philadelphia - Northwest
6350 Greene Street, Ground Floor
Philadelphia, PA 19144-2507
Phone: 215-842-4820
Toll-Free: 1-888-461-5437
Fax: 215-842-4826

Now Hiring

Tutor.com - https://www.tutor.com/apply
VIPkid - https://www.vipkid.com/teach
SurveyJunkie - https://www.surveyjunkie.com, Click "JOIN NOW"
Swagbucks - https://www.swagbucks.com/g/paid-surveys
Fiverr - https://www.fiverr.com/start-selling
Rev - https://www.rev.com/freelancers
Humanatic - https://www.humanatic.com/pages/registration_begin.cfm



Essential businesses hiring in the Philadelphia area

Military/Veteran Relief

Utility Emergency Services Fund (UESF)

Additional Emergency Financial Resources (available to service members/veterans):

Grocery Delivery Services


Minimum order - $10
Delivery Fee – starts at $4 for non-members
Membership (optional) – free delivery on all orders over $35 for $99/year or $10/month


Minimum order - $35
Delivery Fee - $7 for orders below $35
Membership (required) - $99/year or $14/month

Amazon Fresh – Whole Foods only

https://www.amazon.com/alm/storefront?almBrandId=VUZHIFdob2xlIEZvb2Rz&ref_=nav_cs_whole_foods_in_region Minimum order - $35 for free delivery in most locations
Delivery Fee - $10 for orders below $35

Fresh Direct

Minimum order - $30
Delivery Fee - starts at $6
Membership (optional) – unlimited free deliveries for $79/6 months or $129/year


Minimum order - $59
Delivery fee – free shipping at $70 for non-subscribers
Membership (optional) – weekly subscription starting at $60/week

Thrive Market

Minimum order - $49
Delivery Fee - included with membership
Membership (required) - $59/year or $9.95/month


Minimum order - $60
Delivery Fee - starts at $7
Membership (optional) - PodPass for discounted deliveries is $35/6 months or $199/year


Minimum order - $49 for free shipping
Delivery Fee - $7 delivery fee on orders below $49
Membership (optional) - $49/year for free shipping on all orders


Minimum order - varies by location (may charge a small cart fee of $1.99)
Delivery Fee - up to $9.99
Membership (optional) – free delivery on orders over $12 for $9.99/month


Minimum order - none
Delivery Fee - flat $1.95 charge
Membership (optional) – free delivery on every order for $5.95/month

Additional Resources

Mental health and substance use disorder help is available.

Learn more about COVID-19 testing and find a testing center.